Sales / Customer Services Executive

Reporting to: Group Commercial Director

Salary: £19000 - £21000 basic plus bonus (OTE £25k)

Holidays: 20 days pa plus stats.

Location: Manchester, M3

Contract type: Full Time/Permanent

We provide specialist support services to international shipping. This existing role requires someone with experience of similar telephone-based sales role to handle a mixture of inbound and out bound B2B calls and emails to new and existing business so as to identify clients for the company’s services. This is not a purely sales-based role as there will be other customer services/support duties.

Duties Include:

  • Client liaison including follows ups.
  • Maintaining CRM system for both existing clients and pipeline.
  • Working with other departments including operations department to ensure delivery of the company’s services.
  • Using company’s bespoke software package (full training will be given) to record key data.
  • Producing reports for internal and client purposes.
  • Undertaking own research to identify potential leads.
  • Obtain key information and thereafter work closely with the commercial director.
  • Convert these into RFQ and thereafter sales.

The Ideal Candidate:

  • 12 months experience in a sales role
  • Good IT skills with knowledge/experience of Microsoft Office software and CRM System.
  • Good telephone manner
  • Preferably have worked with overseas clients both by telephone and email.
  • Self-motivated and adaptable with an ability to work well under pressure.
  • A team player with good attention to detail and target / success driven

To apply for this role please email with a covering letter and your CV